Frequently Asked Questions

Orders & Payment

Q: What payment methods do you accept?
A: We accept PayFast, PayJustNow (buy now, pay later), and other major payment options at checkout.

Shipping & Pickup

Q: Do you offer local pickup?
A: Yes! Select the local pickup option at checkout and we'll notify you when your order is ready.

Q: How long does delivery take?
A: Standard delivery within South Africa typically takes 3–7 business days.

Returns & Exchanges

Q: What is your return policy?
A: We offer a 14-day return policy. Items must be in original, unused condition. Contact our support team to initiate a return.

Products

Q: Do your products come with a warranty?
A: Yes, warranty periods vary by product — please refer to the individual product page for details.

Contact Us

A:For any other questions, please reach out via our contact page and we'll get back to you as soon as possible.